Hyderabad Marriott Hotel & Convention Centre

Can do better !

Location

Cons 1) Poor Staff , absent minded , not attentive to customer 2) Parking - takes 20 min to get your car as they park in convention 3) Food is not great, seems mediocre for the price or Taj has really high standards in 5 stars category 4) surprisigly very dirty rooms, bed sheets were not cleaned, curtains had dust , bathroom accessories had wear and tear . Over all - I stayed two times and both the times was not a star experience that Marriot used to provide.

Everything was good. Stay was pleasant. The staffs were friendly. Very nice greenery maintained all over

Bad!

Almost nothing. Except for great staff!

Cons Property needs update!!!!

The hotel seriously needs updating! Not worthy to be called Marriot!

Staff are awesome! To be commended is Bikshu from Okra restaurant!

Cons Very old. Needs updating. Needs constant cleaning!!!!

Enjoyed

Everything

Cons Nothing

Worst Experience

Honestly Nothing

Cons I honestly did not feel that I was staying at a Marriott Hotel. The experience with both the front desk and housekeeping staff was extremely unprofessional and disappointing. The room had an unpleasant smell and almost everything in the room from the telephone to various other items seemed to have a musty and unpleasant odour. When I raised this issue with the housekeeping staff, I was told that the rooms remain locked for 3-4 days due to non-occupancy, which apparently causes moisture and a bad smell. This, however is not an acceptable explanation for the condition of a hotel room. The front desk service was equally disappointing. The reception staff often do not answer calls and getting someone to pick up the phone feels like a matter of luck. Even when calls are answered the overall response does not reflect the level of professionalism and service one would expect from a Marriott property. I also personally met Mr. Abishak and shared my experience with him directly. Unfortunately, the overall experience was far below what I expected from a Marriott Hotel and I sincerely hope the management looks into these issues seriously.