Praised forgreat location · comfortable rooms
Flagged forpoor internet connection · issues with staff friendliness
10Couple · AU · Sep 2026
Great hotel, clean comfortable with lovely staff
Loved it, we were upgraded to a lake view room
The bed was so comfortable & the room was really clean & cozy
It was within a few minutes walking distance to Eat Steet restaurants one direction & the lake in the other direction, would definitely stay again
10Solo · NZ · Sep 2026
Location
Cleanliness
Bed was very comfortable
Staff were very friendly and helpful
Cons None
10Couple · PT · Aug 2026
Staff simpático, limpo e confortável
Cons O pequeno-almoço não tinha muita variedade, mas era bom!
10Couple · NZ · Aug 2026
We loved it will stay here every time
Great rooms updated and everything is right there
Cons Nothing
9Solo · PH · Aug 2026
Room was amazing!
Cons Check-in was a bit later than 2pm but no big issue
10Solo · NZ · Aug 2026
I would recommend IBIS is the best hotel in Rotorua for a getaway.
Cons Just my room view. I want to face the lack view. Not a big deal.