Indianapolis Marriott East
The hotel is mid-renovation with spotty results: some rooms have nice updated bathrooms, but others feel cramped or worn.
Praised forgreat customer service · spacious and comfortable rooms
Flagged forissues with cleanliness · unsatisfactory food and beverage service
Every thing was beautiful
Cons The bed was terrible
Can’t do much better!
This hotel was simply a great experience. The place was clean, attractive, and well kept up, and the staff were helpful. The rooms were briskly clean and quiet, the bathroom clean and well-functioning, the AC effective, and the pool was clear and fresh. The hallways were even bright with clean carpet, Lastly, the breakfast was “one of the best ever,” according to my daughter. Simply a place where we’d return in a heartbeat!
Do not stay here if you want to sleep
Avoid this hotel if you want a peaceful and restful stay. It is a huge conference center with multiple enormous conference/function rooms and hosts events of hundreds of people. I recently spent 3 nights at this hotel where a very large conference took place. The whole hotel was as busy as Atlanta airport over the Thanksgiving week. On Saturday night there was a function with a DJ that went on until 1.00am with very loud music I could hear and feel on the 3rd floor, with guests returning to their rooms until 2.00am. I did not sleep until 2.30am. When I spoke to the front desk, no explanation, no "what can we do to make this better for you" - nothing. The couldn't care less. On the positive side, as an Elite they gave me breakfast vouchers for the weekend, and the room was clean and recently updated. Unless you are staying here for a conference DO NOT STAY HERE, you will be sorely disappointed and if there is a weekend conference you won't sleep until 2.30am if there is music that can be heard all throughout the hotel. Stay somewhere else, please.
10/10 Stay at a Reasonable price!
For starters the hotel was absolutely gorgeous and the staff was phenomenal! The room was spacious, clean, and cozy. The beds were incredibly comfortable for a hotel (I’m a bit of a bed snob). I can’t thank Mr. Miguel Gutierrez enough for the all the help and the last second reservations at 11 o’clock at night when our previous hotel was nothing as pictured. Breakfast was good and the wait staff was awesome and incredibly kind! 10/10 would stay here again!
The best that Indy has
Quite,clean,wonderful staff
Other than that thinking I'm getting ripped off for the breakfast everything was okay any apple juic
Your staff was great and wonderful
Cons I had to pay $20 for my breakfast and my wife couldn't eat it's supposed to be the breakfast supposed to been free
