InterContinental Phuket Resort by IHG

ממליצה בחום למי שטס לפוקט

המקום נקי. בריכות נהדרות. גישה לים

Séjour magnifique ecxpetionnel haut de gamme

Exceptionnel !

Cons La gentillesse du personnel , le cadre le raffinement, les repas le service du personnel sans exception, tout est parfait.

Amazing stay

Its amazing hotel and services Me and my kids we love it For surevwe come back again

Excellent location, services, and nice experience.

The service was outstanding. The bed was so comfortable that it was hard to get out of it! I also loved the long vanity counter in the bathroom, which provided plenty of space for my makeup and personal things.

Far from 6-Star: Unhygienic, Chaotic, and Unprofessional

We booked a 6-day family holiday expecting luxury, but this hotel was a complete disaster from start to finish. • Filthy Rooms: We checked into a room that clearly hadn't been cleaned. We found leftover opened milk in the fridge, dried contact lenses on the nightstand, and used slippers in the wardrobe. • Incompetent Service: Basic requests were ignored or botched. An extra bed promised in the afternoon was completely forgotten by night. When we asked for adult shower gel, housekeeping left children's shampoo at our door. • Rude Butler & Ruined Plans: Our assigned butler completely messed up our itinerary (spa and kids' activities) due to severe miscommunication, sending our kids on a stressful wild goose chase. When I tried to clarify the situation, the butler literally held a hand up to my face to stop me from speaking. • Poor F&B Service: Severe language barriers meant we received the wrong breakfast orders daily. It took over 20 minutes and asking multiple staff members just to get basic children's cutlery. Save your money. This is NOT a 6-star hotel. Instead of relaxing, we spent our holiday managing stressed kids and chasing staff to do their basic jobs. Avoid!

Exceptional

The hotel was very beautiful and very clean There are multiple swimming pools in the hotel apart from the main pool , all were very clean The food is very delicious , the room is spacious , and the staff were very friendly,, its good to mention that the spa was exceptional . I really liked every single detail in the hotel

Cons Nil