InterContinental Sanya Haitang Bay Resort

The adult swimming pool is always closed!!!! It says guests need to tell hotel 30 minutes in advance if we want to use the swimming pool then they open it.i never encounter such in 5 star hotel before! The hotel is overall old now, needs renovation. Activities for adults not much. Overall not feel so resort like.

Nice location

Hotel is in a nice and safe location with easy access to transportation and a big mall nearby with good shopping and dining options. Note that swimming at the beach is not allowed and the adult pool was closed as of April 2025, which we weren’t aware when we booked. Lots of really nice facilities for kids of all ages. Decent service though most staff does not speak English at all.

I had a wonderful stay! The facilities were clean and comfortable, but what truly made my experience exceptional was the outstanding service. Special Thank you to Avril, for making my visit so memorable! I highly recommend this hotel to anyone looking for a great stay with top-notch service.

Brilliant hotel

This hotel is excellent - impressive building & facilities with slow, relaxing vibe, not as crowded as some other hotels with all the screaming kids and anxious parents. It’s all very chill. Have to emphasize that Stella Li was super nice and helpful!

建设多点步行街和购物广场餐饮服务，方便的公交服务系统可以到各种景点，这样大衆化服务最好。