Praised forgreat service · clean and spacious rooms · excellent location
Flagged forlong wait for breakfast · high amenity fee for minimal benefits
10Couple · GB · Sep 2026
Excelent location, gorgeous views, amazing staff. Can't wait to visit again!
The location was fantastic, as it was right on the Wharf, so there was plenty to see and do. The hotel staff were amazing and upgraded my room for my husband and my wedding anniversary. We had booked a room with the wharf view but they gave us a river view with a balcony. Walking into the room the first time and every day after was such a treat. It was just perfect for our anniversary. Before our stay, I had been in touch with Shujaat Khan-the chief concierge who helped coordinate prior arrangements like getting our room decorated. Shujaat demonstrated genuine care and an exceptional level of customer service. We were provided complimentary treats to mark the occasion. Trey at the front desk was especially helpful and friendly always made us feel welcome and looked after. We will certainly be staying again.
Cons I didn't dislike anything. The only thing I can say is that it should be clear to customers with rooms that include breakfast that breakfast has a certain value, and beyond that, the customer will need to pay. We found this out when we were checking out. We were also told that we would receive our depositi 4-5 weeks later, but we're still waiting for it :)
10Aug 2026
Great massage and spa lounge
We did not stay at the hotel but used the spa. Phides understood the assignment. Great massage with expert knowledge of how muscles work. Relaxing but technical. The lounge area is a plus. You can relax before and after, with great views of the water, tea and snacks.
10Aug 2026
Always a Welcoming Experience
Living at the Wharf, we definitely have our choice of top restaurants. Willowsong is always our go to. Chef Jeff, Stephen. Jeremiah and the entire team are top notch and make you feel like it’s your first visit every time you walk through the door.
10Aug 2026
Fabulous dinner!
Fabulous dinner at Willowsong! Chef Jeff never disappoints and the staff tending bar and taking care of dinner guests are first class! Nice relaxed atmosphere. We’ll be back!
9Solo · NL · Aug 2026
Uitstekend verblijf!
Prima locatie
Cons Vond het zwembad tegenvallen met 1 meter hoog water .
10Aug 2026
Perfect hotel for WASHINGTON
Wow, this was our first stop in America and it’s set the bar incredibly high. We checked in late and took a stroll down to the tiki bar (would highly recommend for locally produced rum and a great vibe), the next day we headed out into the city (you can uber or walk) and it was spectacular. The staff are all lovely and the hotel is wonderfully decorated and modern. Breakfast was delicious (highly recommend sitting outside by the river). Then we spent the afternoon up at the rooftop bar and pool (please refer to the images) with sweeping views across downtown Washington and the river it’s truly picturesque, not to mention all the landmarks you can see while lounging by the pool. The whole afternoon was made even better by the wonderful bar tender Moises, supplying us with great chat, delicious drinks (highly recommend his Moscow mule) and local knowledge. A truly fantastic setup!