ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
The resort delivers luxury with spacious, clean, modern rooms and excellent beachfront views.
Written by AI from guest reviews.
Praised forclean and spacious rooms in many cases
Location is good
Cons Food was horrible horrible horrible, no meat whatsoever and the couches were dirty, yall need to hover those couches and carpets
Horrible stay! I booked One bedroom sea view suite about 5 months ago and when I am finally being given a room… I see a
Property is okay. Post it being renamed after a park Hyatt… I feel the customer service and property upkeep has gone down terribly!
Cons The staff Ms Dasha and Ms Nikita doesn’t deserve to work in a 5 star resort! They have zero customer orientation and nor do they have any empathy for guests! They just work like robots and that too bad!
Better upkeep of property
Ambience
Cons Nothing
Location.
Cons The buffet food needs improvement.
It’s a good choice for south goa and a short staycation, near to airport also.
It was clean , well maintained, private beach access and amazing pools with different heights to choose from.
Cons Long waiting lines for breakfast buffet welcome with complimentary snacks/drink can be better Lighting at night in resort can be better
