Very professional and accomodating
ITC Mughal, a Luxury Collection Resort & Spa, Agra
Praised forgreat location · beautiful amenities · attentive service
Flagged forinconsistent food quality · charges for shipping lost items
Very professional and accomodating
OK place. Nothing exceptional. Good for a night. Close to the Taj.
Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.
Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.
All good
the resort is amazing ! Loved the garden and the pools ,so well maintained and relaxing. I used the spa and it was great, I was a bit harassed by a worker at the spa for tip while leaving the spa and it did make me uncomfortable and ruined the zen I was feeling after my lovely massage. I left a small item in the room . I called and I was told nothing was found but then they called me back the same day to say they found it which is a wonderful news. They said they will mail it to me and now we are waiting to get a shipping cost rate . I was a bit surprised they will be charging me for shipping a small item especially that it is a5 star hotel ! but I will be happy to receive it so I am keeping my finger crossed - Other than that, beautiful spa, Garen , pool and the breakfast is delicious !! the staff also very nice.