Kato Dool Wellness Resort

This spot is lovely, staff are friendly & food is tasty. However, we would not stay again until they improve some of their issues. These include: 1. Communication: it was difficult to get responses before we arrived. Emails about excursions were not returned. The only time I got a response was in the WhatsApp chat although I had to send reminders so they would get back to me. Indeed, I sent through this feedback after our stay & never heard back. 2. No Wi-Fi connection: This was especially challenging because they only have a digital food menu that requires wifi to view it. 3. Timeliness in the restaurant: while the food was delicious once it arrived, it took far too long. We were told to be at the restaurant for dinner at 20:00. We arrived on time but we still hadn’t even received our drinks by 21:30. We waited 95 minutes for drinks and dinner and then we waited another 35 minutes for dessert. Most items on the menu were not available. 4. Bathroom facilities in our room: our bathroom flooded every time we used the shower so we had standing water on the floor the entire stay, which meant we had to walk through puddles of dirty water to use the sink or toilet. 5. The driver the hotel uses spent most of the time in the car distracted with phone calls & text messaging while driving. It felt unsafe. He also lectured us on the harms of alcohol when we asked him to stop somewhere so we (3 middle-aged adults) could purchase some beer to drink after a long, hot day.

Remote Aswan stay

Kato Dool is unique and charming but accessibility is challenging. Not recommended for a busy touring schedule. The spa was unexpectedly closed during our stay and that was disappointing.

Lovely hotel but very difficult to get to

Beatiful and aesthetic location. Great view of the river Nile and city of Aswan. The staff is super freiendly and helpful. Wonderful experience. Great location to take instagrammable pictures and videos. Only pain point - there was no WiFi, as their internet reception was being affected by wind. Need to invest in better infrastructure for connectivity services. But everything else was wonderful.

Property property design is amazing and the view is breathtaking. The only two concerns is it’s far away from downtown Aswan plus the roads to get to the hotel are in a very bad shape and taxi refuses to go there. Dogs in the area are very noisy and bark a lot. If it’s your first time in Aswan, I would recommend you staying in downtown.

Its a lovely & colorful property, managed by some great people. Its located a bit far from the village below, but the ride to the property is worth it once you arrive and see the place. Lovely views of the Nile there. Also if you walk up at sunset, you get lovely views of it in d sand dunes.