Everything. Staff, location, amenities were all perfect
Kimpton Charlotte Square Hotel
Staff excel at service and hospitality.
Written by AI from guest reviews.
Praised forgreat service · beautiful decor · excellent location · comfortable rooms
Flagged forhigh parking fees · black mould in shower · wi-Fi code was difficult to find
Everything. Staff, location, amenities were all perfect
Short break away from routine
The complimentary drinks social hour was a really good idea. Its a win win situation, because it draws people together, and then of course we are going to continue at the bar, and then to Baba. Super first evening spent in hotel Went out for 2nd evening, after enjoying the pool facilities and facial and massage Michelle Allison very nice and professional
Cons Nothing
Bon séjour avec un personnel très attentif
L’emplacement et la gentillesse du personnel. Ils sont tres pro. L’hôtel est très confortable Très bonne literie.
Cons Le petit déjeuner était très bon mais les tables étaient mal nettoyé entre deux clients et la salle principale très sonore.
Great location,
Location when
Cons I was really disappointed when we checked in on October 1.I checked in with my friends around 2 pm.I understand that check in time is 3 pm and I patiently waited till 3 pm.It was not ready till around before re 330.I did not complain because my friend Santiago room 400 was already upset since she was sick and only checked in after me’.The stay was good .I should have just let it go but when I checked out she got some refund due to inconvenience,but it’s not fair because I was was also inconvenience on checked in and we both book at same agency’.booking..com,please exercise fairness and I demand for u to investigate.thank you
My daughter's 40th Birthday overnight stay in Edinburgh at The Kimpcot Hotel
Location,staff in reception & garden cafe room friendly & helpful.
Cons Room was smaller than looked on photo,sofa bed wasn't comfortable.There were 3 of us,only 2x bathrobes in room,2 x pairs of slippers,I x pr 2 left feet.This was to surprise my daughter for her 40th Birthday,my eldest daughter rang to organise bubbles & chocolates,the chocolates were in a very small box,I ordered the sweet dome,nothi ng like the photo,no cake to put the candles Id brought.Disappointed,nothing special in the room,not aware beforehand my grand- daughter could only use the pool at certain times,difficult when you have attractions booked.
Good location not worth what we paid
Location was good and well placed
Cons The rooms were not good value for money similar footprint to a premier inn room with slightly nicer furnishings. Bathroom tiles had Mold on and the noise was terrible from the room next door. Personally I just felt it was not worth what we paid for the room and would not return.