Le Pavillon, New Orleans, a Tribute Portfolio Hotel

Tastefully decorated, clean room. Comfortable bed. Beautiful lobby.

We arrived to find that there was a power outage and the manager stated that emails were sent out that morning , which I guess ours got lost . We weren’t offered any help in relocating or a discount on future stays or anything, which I’m upset, I used to love staying at this hotel. Very disappointed.

Rooms are nice and have character. Safer area of New Orleans. Reasonably priced.

Mehhh

Friendly staff but service was terrible. They wouldn't even bring utensils up to the room for you, you had to go downstairs to get it yourself.

Love this place

The staff were great. You need a head manager presence. Someone who is large and in charge. Someone who can really train the staff and keep on top of the employees to make the service top notch. The young bellman would excel with mentorship. They have excellent intent yet they are left with little on the job training. Upon arrival -The bed that I had was obviously not cleaned. Fitted sheet had folds and hair and fur on it that someone with an animal had been there. The desk help came up and made the bed for me before she went home. She went above and beyond - Irash I believe is her name. Sorry if I spelled it wrong. The PBJ and bar was so well placed. Gathering spaces on the first floor were perfect. My room was well appointed in room 819. Thanks you for renovating that historic hotel. It means a lot to preserve history.