Excellent services but costly
Great
Cons Did not mail my eyeglasses back yet despite paying for mail order on time, and spa never reimbursed my husband for the guest discount for the service he booked for me …
Loews Atlanta Hotel
Praised forexceptional customer service · great room quality · excellent location · high-quality food
Flagged forsome cleanliness issues noted
Excellent services but costly
Great
Cons Did not mail my eyeglasses back yet despite paying for mail order on time, and spa never reimbursed my husband for the guest discount for the service he booked for me …
I had an amazing stay. The hotel is great, the room was perfect. I would definitely stay there again!
Both the hotel and the room were amazing! The hotel lobby is clean, beautiful and climatized. The bar, the restaurant and the market are all located on the lobby level which is great. The location is great with lots to do around the neighborhood and close to a subway station. The room was spacious, clean, beautiful, I had a great view from my room, the bathroom was incredible and spacious, shower pressure was perfect, the bed was super comfortable. I really enjoyed my stay there and would definitely stay again.
Cons Nothing. The coffee machine in the room wasn’t working properly but the staff replaced it promptly when I told them about it.
Great service easy check in and out
Wonderful. Such a homely place to stay. Your staff are amazing
The staff were incredible, the hotel was really special and we really couldn’t thank everyone enough for how we were hosted. Also the check in was the simplest I’ve had in a while. It took moments and we were in our room. The room was fantastic.
Definitely coming back!
Amazing customer service, great atmosphere, close to everything.
Cons N/A
Excellent customer service and luxurious stay !
Outstanding customer service, wonderful amenities, a totally luxurious stay !!!
Cons Some fellow loud guests - not the hotels fault