Marriott St. Louis Grand
Rooms have major maintenance problems like broken toilets, no hot water, and dirty bedding.
Written by AI from guest reviews.
Praised forfriendly staff · great location · good amenities
Flagged forcleanliness issues · high costs for parking and food · room quality not as expected
Bad for the price
We likes being downtown, nice bar ect
Cons Our room was still dirty. For 500 buck you would think they could spend some on training for cleaning crew. The bath still had hair on the floor, did not vacuum and if it. Was still filthy. I have cleaned houses for 35yrs and know my shit . We had double bed room and the one bed was so worn out that my back was pissed off for hrs and the bedding left ALOT to be desired. Not sure if we will stay again...
Great stay comfy beds
The staff was very nice
Cons They were very busy
I was charged twice for my room. It was taken care of. You do have one staff member that is phenomenal. I didn't get her name, but she is an amazing.
This place was perfect. Staff was extremely friendly and helpful!
Great location. Walkable to everything. Excellent food and beverages. Staff was awesome. Highly recommend.
RIKKI the phone operator , she stayed on the phone and directed me to the parking garage. She was amazing
