Avenida Rafael E. Melgar · Cozumel, Q.R. 77600
Avenida Rafael E. Melgar
Cozumel, Q.R. 77600
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Rooms are clean but dated with thin walls and small spaces. Food is bland and cold across all venues, with a two-tier system that limits basic guests to mediocre buffets while a la carte restaurants stay fully booked. Staff ranges from unprofessional to disengaged, making the all-inclusive experience feel overpriced and nickel-and-dimed.