Praised forexceptional service · comfortable rooms · good amenities
Flagged forcleanliness issues · location concerns · limited food options
8RE · Oct 2026
La terrasse avec piscine est vraiment superbe, elle offre une très belle vue pour se détendre sur tout la nuit .
Malheureusement nous avons rencontré un souci avec notre réservation, ce qui nous a obligés à payer trois fois le prix initiale prévu. C'est vraiment dommage car cela a un peu terni notre expérience. De plus, il n'y a ni restaurant ni magasin dans la rue, ce qui peut être compliqué pour se restaurer ou faire quelques achats à proximité.
9Group · LK · Oct 2026
A safe, comfortable, and enjoyable mother-daughter stay with friendly staff, excellent service and clean rooms.
We stayed at Mercure Bangkok Makkasan from 2nd to 5th October 2026, on the 19th floor, for a mother-daughter trip. We had a very pleasant and comfortable experience. We felt safe throughout our stay, which was especially important to us.
The room was well soundproofed and the beds were very comfortable. The housekeeping team deserves a special mention for keeping our room exceptionally clean and neat. We truly appreciated the care and attention to detail in tidying everything up.
We did experience a couple of issues with the charging points and water pressure in the room, but both were resolved quickly and efficiently. A special shout-out to Korn, who was incredibly skilled and friendly in resolving both matters. His professionalism and willingness to help made a real difference to our stay.
The reception staff, both during the day and at night, were consistently kind and welcoming. Overall, we had an enjoyable stay. We will certainly remember our stay fondly and come again!
Cons One area that could be improved is the vegetarian selection at the restaurant as there were very few substantial vegetarian meals available. However, ordering food through Grab was easy and convenient.
Getting around for shopping was a little challenging. The hotel shuttle to Pratunam operated only twice a day, at 11 a.m. and 2 p.m., so we had to take taxis whenever we wanted to go shopping. Due to the major road construction works, what should have been a short trip to Pratunam took around 30 minutes each time. More frequent shuttle services to the shopping area would certainly make things easier for guests.
5Couple · NZ · Sep 2026
Value for money
Breakfast was just ok, staff very friendly
Cons Location not good, can’t walk anywhere. Worst thing was the room stank of cigarette smoke and spending too long in the room made your eyes sore
10Couple · OM · Sep 2026
Best mercure hotel in Thailand
The rooms and the lobby, even the view was amazing
Cons The breakfast
10AU · Sep 2026
Wonderful stuff and amazing location with all services so I highly recommend
Thanks for everything
Everyone were so amazing and i highly recommend this hotel.
Cons Cleanness ,customer service and etc .
9DE · Sep 2026
Konnten unser Gepäck kostenlos bis abends zum Flzg verwahren.
Super Frühstücksbufet
Cons Keine Restaurants fussläufig erreichbar