Mercure Bilbao Jardines De Albia
Big clean quiet rooms with great breakfasts.
Praised forgreat location · friendly staff · clean rooms · good breakfast
Flagged forpillows quality · some rooms are dark · old mattresses being replaced
Great hotel
Lovely hotel. Rooms are a good size and very comfortable, breakfast options are varied and tasty. Hotel is in a quiet area with no noticeable noise from streets but is in easy walking distance of main sites and public transport stops. Would happily visit again. Staff are all very helpful and kind
Good stay in Bilbao
The Mercure Bilbao was in a great location. Corner room was quiet and clean with comfortable bed and nice bathroom. Friendly staff. Location is perfectly situated between Guggenheim and Casco Viejo. Very walkable neighborhood. Lots of restaurants and main shopping street nearby.
Stylish rooms and a comfortable stay, just missing a bit of warmth
I stayed at Mercure Bilbao Jardines De Albia recently and overall found it to be a very comfortable and well-presented base for exploring the city. The standout for me was the room. It felt modern, well thought out, and nicely appointed throughout. The furnishings had a clean, contemporary feel without being overdone, and everything you would expect from a solid 4-star hotel was there. The bed was large and very comfortable, complemented by a good-sized TV directly opposite. I also appreciated the small touches like the Nespresso machine, fridge, and a genuinely comfortable armchair, which made the space easy to relax in. The bathroom was equally impressive, with a generous layout, modern detailing, and a walk-in shower that felt more premium than you often find at this level. The hotel itself is well designed. The lobby flows nicely into a relaxed bar and restaurant area, which creates a welcoming space to sit and unwind. The coffee, taken as part of the welcome drink, was also a nice and of good quality. As an Accor Platinum member, I was pleased to receive an upgrade, which was appreciated and added to the overall experience. There is also a decent gym on site, along with the option of a massage area, which adds a bit more depth to the stay if you have time to make use of it. Location-wise, it’s well positioned. Most of the main sights are within around a 10-minute walk, and there are plenty of restaurants and bars right on the doorstep, making it very easy to step out and enjoy the city. Bilbao’s food scene, particularly the pintxos, is right there. The only downside for me was the service. While everything functioned as it should, I found the staff to be quite indifferent across my interactions. Nothing was poor, but there was a noticeable lack of warmth or engagement, which stood out given how strong the rest of the experience was. Overall, a stylish and comfortable hotel in a great location. With a bit more personality in the service, it would be an easy standout choice.
A very good stay at Mercure Bilbao Jardines de Albia
Mercure Bilbao Jardines De Albia is well positioned, close to public transport (Metro station Abando is less than five minutes walking) and to the Old Town (10 minutes walking). I had a very good room, with a comfortable bed. Insulation from outside noise was excellent, and air conditioning worked well and it was not noisy. The bathroom was also very good. Everything was spotlessly clean. Wireless connection worked very well. Staff were helpful and friendly. Breakfast was very good, with many choices available. In summary: a very good hotel for my six days in Bilbao!
Great value
Excellent location,easily walkable to the old town and Guggenheim. Staff were really friendly, nice lobby area and the rooms were very clean and well presented. Would recommend. Great value for money.
Great location, lovely hotel
Just returned from a weekend break as a group of 3 couples. We competed at the Hyrox event in the exhibition centre. The hotel was a great location, 2/3 minutes walk to the main shopping street, and less than 10 minutes to the old town. As with many places in Spain, and array of bars, restaurants and everything in-between was in easy reach. Just a note on Bilbao, we had never been prior, however, the city was exceptionally clean, friendly and well worth a visit. The hotel itself was extremely clean, modern and comfortable. We had a slight issue with the heating during our stay and although took a little while to resolve, the general manager was able to correct the issue. We would definitely return.
