Praised forclean rooms · friendly staff · beautiful location · good amenities
Flagged forbathroom maintenance · small gym
8Group · HR · Oct 2026
Nothing special
Location and cleanles
Cons Main reason why i booked this hotel is beacuse of gym ,as it looks very huge on booking,in reality this is smaller then my son bedroom,swimming pool also same thing.We booked three rooms but one of our friend could not come due medical problem,hotel has been advised two days before ,however hotel still they give was three rooms on arrival after complain they canceled third room but they still charge us partly for the third Room.Not many options for breakfast either.We also left hotel 4days earlier but they still charge us full price .We expected that we will at least get partly reimbursed.
8Group · AU · Oct 2026
Comfortable good size rooms, great location, friendly helpful staff
Good location value for money
Cons Nothing
9FR · Oct 2026
Hôtel de qualité
Hôtel très beau
Spa de qualité
Portiers très sympathiques
Petit déjeuner très bien
Cons La salle de sport n'est pas terrible
Hôtel un peu cher pour le Vietnam
Nous sommes fortement conseillés de mettre une bonne note (supérieure à 8) à l'hôtel et cela semble être valable dans tout le Vietnam du coup les notes ne veulent plus rien dire
Nous avions mis 8 lors d'un précédent séjour dans cet hôtel on nous a fait comprendre que cela n'était pas bien alors que dans notre culture 8 est très bien
Je trouve cela déplacé d'insister à ce point
Néanmoins je mets 9 ajd car après avoir voyagé dans le Vietnam Meritel est l un des meilleurs hôtel que l'on a pu faire (juste très cher comparé aux autres)
10Couple · AU · Oct 2026
Staff surprised me with flowers and cake for my birthday. Thankyou so very much❤️
Wonderful place to stay. Very central to everything . Staff were fantastic. great English always there to assist if needed. We will be back
10AU · Oct 2026
Blissful luxury in old quarter
Stylish convenient comfortable and in a great location with very comfortable beds and plenty of space .pool was small but lovely spot to cool off .breakfast choices were excellent too .
Cons Nothing it was fabulous from start to finish .just couldn't stay longer sadly
9AU · Oct 2026
Staff could be more friendly
Comfy bed
Cons The staff could be more friendly. I stay across the road at the Crompton two weeks before ,much friendly. They seem like they are too good.