MGM Grand Detroit

I will most likely not be returning to pay high dollars with so many issue. Our first room had hair in the tub and a soa

The free valet parking and secluded area for hotel guest

Cons The sleep was uncomfortable because there was light in the room at the top of the blinds. There was no ventilation in the big bathroom, and the jet tub kept going off randomly throughout the night waking us up.

Will not be staying at another mgm again

Cons Room was only cleaned every other day. Get better service at holiday inn

clean

Cons n/a

Lots to do

Cons My make up mirror was broken, restaurant not accesible to minors

Disappointing, compared to our prior stays at this facility.............

Cleanliness of room and hotel overall was great! Staff was mostly friendly and helpful.

Cons Spouse lost her Primary ID. Had secondary ID with all the necessary requirements including photo and was a registered guest at the hotel, but was denied access to Casino. Couldn't get in even to use restaurants in casino area, the one we could access was closed, and we couldn't get room service at time of night. Since we had attended a concert in town, we ended up not having access to food at the hotel. We believe this is something that could have been handled a lot differently, since my spouse had a valid picture ID that wasn't a Drivers License, but was a CPL license, with all the pertinent information that should have been needed to safely enter the Casino. This inability to access the Casino made it impossible to hang out with the other couple we traveled with. I feel the hotel staff should have been able to assess the situation and accept the alternate ID, but no effort was made. I regret to say, but this will definitely affect my choice of whether to stay at this hotel in the future or not.

Nice quick visit on our way home

Proximity to the airport, D Prime, friendly staff

Cons No regular blackjack tables