Mombasa Beach Hotel

old building

Beautiful gardens, wonderful staff, but rooms are dilapidated

Too delapidated to justify staying

Probably 20 years ago this hotel was amazing, but today it is derelict and run down. Despite extremely friendly and helpful staff and a good location, these do not compensate for the poor state of conservation of this hotel. During my stay there was no hot water nor fresh water coming out of the pipes, the room although clean was worn and uninviting and the public areas were dilapidated. The majority of the items in the restaurant menu were not available, however I did have a good barracuda steak. The view from the room was very pleasant but it was not enough to compensate staying here.

Mombasa Beach Hotel

Hotellet var som sådan okay, men lidt slidt. Der var da vi var der, en DJ både ved poolen og ved stranden, hvilket gav en uacceptabel støj. Der var kravlende insekter i sengen, min kone blev bidt, med et stort sår til følge. Maden og servicen var dog okay. Lokationen af hotellet var fin og stranden også vældig god.

Our stay was good except that you charged us toooooo much for the dinner!!!! A hotel like yours has to have a receipt for each payment, be it drinks or food! There was no menu! We were served with a dinner buffet and expected to pay a lot. You do not negotiate for the price of food!! This was inappropriate!!! Swimming pool has to be cleaned, the hotel itself needs renovation!

Awful ,terrible Poorly managed Dirty Poor service