Praised forcleanliness · beautiful Design · good Location · friendly Staff
Flagged forissues with Deposit · confusing Pool Rules · overpriced Beverages
10CALES, LOT, OCCITANIE · Dec 2025
Beautiful oasis in Bordeaux
Beautiful hotel with excellent service. The spa is top notch with a great sauna and human and nice inside pool. Everything is super clean and well appointed. High quality linens and amenities. We loved the restaurant too, be it a bit pricey. Anyway, we loved the hotel and will be back this coming weekend!
10Oct 2025
Amazing Hotel, beautiful, comfortable, elegant, cozy…
8Oct 2025
Loved the modern style and luxury of this hotel, the quality of the bed, bathroom fixtures, towels, coffee (Lavazza in room)
Didn’t like how dim in room lighting was and gym a bit sub par for a luxury hotel.
Other issues:
- I arrived after 11 PM, and person at front was unable to check me in and took >10 minutes to get someone who could. Did not offer me welcome drinks that came with my reservation; had to ask someone else the next day. inflexible with a late checkout without paying, and although let me to use the gym there was no place to shower. Overall, I felt checkout experience was overly rigid considering I departed on a non sold out Sunday.
The other disappointment was persistent notification of staff about a broken bracket/handwash on floor. Staff said would fix multiple times and never did.
Twice came into broken cleanser, and bracket on the floor
10Oct 2025
Beautifully appointed.
10Oct 2025
Un magnifique hotel! Très propre, calme et service exceptionnel. Le fait que l’hotel ne soit pas en plein centre-ville ne nous a pas dérangé, et rendait les trajets du matin et du soir plutôt charmant le long des quais.
10Oct 2025
5 Star staff in a nice 4 star hotel. On the north edge of Bordeaux in an area that is gentrifying . The beautiful old building’s facade was kept and a very modern new hotel built behind it.
The secret of this hotel is the fabulous