Naples Grande Beach Resort

The Piña Colada Chronicles: A $17 Drink, an $82 Lesson...

Stayed 5 nights in March 2026. The hotel is simply unremarkable—nothing stands out. Food was poor across the board. The beach is nice, but it’s ¾ of a mile away—you’ll need to walk or wait for a golf cart shuttle. The real issue: I ordered one (delicious) piña colada at the pool bar ($16.96 on 3/21). The staff decided to hook themselves up with a 383% tip ($64.94) without my consent, bringing the total to $81.90. I mean the service was meh, BUT the Tip Was LEGENDARY!! I reported it to the front desk the next morning after my credit card flagged it. I was promised a refund within 7–10 business days. Nearly 3 weeks later, I’m still chasing them. Between the mediocre experience and this billing issue, we won't be back. Not to mention the whole area is a snooze fest. Bring a good book.

Just Average

Average stay, expected a better experience! Felt dated. Could use a WOW factor to enhance the experience for the money.

Not great

Below expectations. Written description of hotel and room were not accurate. No waterslide. No spa for kids. Pricey food/drink.

Pleasurable and relaxing

Location

Cons All was good

Naples Grande rocks!

Great location on Clam Pass. The walk to the beach through the mangroves is very unique. Wonderful hotel with many amenities.

Ok for Beach

Location provided access to beach and area attractions. Hotel was a little dated and being updated. If looking for quiet getaway, this isn’t the place to be. Many family with children, convention goers, etc.