Novotel Bangkok on Siam Square
Staff excel at service and go out of their way to help.
Written by AI from guest reviews.
Praised forgreat location · friendly staff · convenient access to public transport
Flagged forcleanliness issues · room inadequacy for booked capacity · service quality decline in some areas
Room wasn’t that clean, very smelly
Great location and staff were very friendly.
A very convenient location spoilt with dinning and shopping options within short walkable distance. Great hotel with excellent service from all the staff. Highly recommended.
Great hotel for vacation
I’ve been staying here for many years but the guest services have been declining. They did not bother to follow up or help with the booking request that was made way in advance. Even the response to my request was brief without any email etiquette to a loyal guest. It’s extremely disappointing.
This is a very modern hotel in a great downtown location not far from the airport train with very helpful staff.
