It was clean the staff was very friendly Bedroom was comfortable
Cons We did not like the breakfast. I am Gluten free and was a struggle to fine something. There was not gluten bread for toast and the staff was not very helpful for me
Novotel Paris Les Halles
Spacious, quiet rooms with comfortable beds suit families well.
Written by AI from guest reviews.
Praised forgreat location · helpful staff
Flagged forrenovation noise · cleanliness issues
It was clean the staff was very friendly Bedroom was comfortable
Cons We did not like the breakfast. I am Gluten free and was a struggle to fine something. There was not gluten bread for toast and the staff was not very helpful for me
Reception and customer support team soberb over noise issues on first day
Cons Booking should be clearer on construction efforts that might be very noisy
Great location and friendly staff
Extremely helpful and friendly staff - both at the reception desk and at the restaurant. At the checkout there was a long line and the receptionist simply told me not to wait and they will charge my extra to the final bill. Breakfast was great, wifi easy to connect. I've been staying in this hotel many times, and to me it is super comfortably located next to a major metro\RER hub, making it easy to connect to the Gare de Lyon and or CDG airport.
Cons Room was rather "tired" and I had a problem with AC - it was very loud, even working in a lowest mode. But it was impossible to switch it off, so I had to call the reception in the very late evening and ask for their help. Fortunatelly, there was someone on duty who switched the AC from outside the room and finally I could sleep. The other problem was that the bed was too soft. I understand that it depends on the customer and different people have different tastes, but to me it was on the edge of being uncomfortably soft.
Great service. The room was clean and very nice. The location was very convenient.
Emplacement et personnel sympa
Quartier et emplacement sympa
The door was opened in the morning. Very unsafe!
The door was opened in the morning. Very unsafe! Luckily I was in the room but nobody knocked the door before.
Cons The door was opened in the morning. Very unsafe!