Novotel Porto Alegre Tres Figueiras

Cash was stolen from our room but the hotel management investigated and reimbursed us. Infrastructure functional but quite old and falling apart especially around the pool area. Friendly staff

Nicelly located, good accomodations, clean room, very good breakfast. There were three issues that made me give an 8. First is that they are on maintenance of some rooms, and they start early and end late ... very very a… Read more

My hotel room smelled bad, like a strong mold, i even asked to change it. the reception lady was very rude but changed my room, the new room also had the mold smell but it was weaker than the other one.

The hot air wasn't working, and when I asked for it to be repaired, the front desk team informed me it was a general hotel issue and couldn't be fixed. They also said there were no extra blankets available for my room. I… Read more