Praised forexcellent service · great location · good dining experience
Flagged forcleanliness issues at check-in · room space could be improved
9MV · Sep 2026
Overall it was good. Breakfast had many options and it was different each day
It’s very close to MRT and easily accessible. Housekeeping was very responsive too
Cons Some of the amenities like bathrobe were missing in the room. And for the whole stay we didn’t get it
8Solo · GB · Sep 2026
Good value stay but not close to centre
Seemed well organised, clean and good breakfast.
Cons A little further out from centre than expected so not the best for connections. Shuttle bus did help but tortuous route to local metro station and stopped in early evening.
9CD · Sep 2026
Agréable et reposant
10Couple · ID · Sep 2026
Excellent
Very nice hotel in a quiet neighborhood. Great facilities with some restaurants in hotel area. 24 hours gym at the hotel.
Cons A bit far from MRT station.
9Solo · SG · Aug 2026
Novotel on Stevens
Hotel staff Fauzi was excellently helpful.very professional and knew how to make a guest comfortable.
Bed was comfortable . Had a good sleep.
Cons Had to pay for ice $6 for a bucket.
Dialing '0' did not get the operator. Unreachable
Toilet lighting should be brighter....
Privacy for bathroom poor....it has see through glass partition.
No full length mirror
5Solo · NZ · Aug 2026
There was not much to like but the pool was nice.
Cons The lack of good customer service. Given a monkey smelling room. Checking process so slow and disorganized and totally lack of care.