Praised forlocation · breakfast Quality · helpful Staff
Flagged forcleanliness Issues · value for Money · small Rooms
10Couple · AU · Oct 2026
Fantastic hotel!!!!! The restaurant,breakfast dinner area is so good spacious and family friendly. We will continue to k
The staff are so incredible & kind nothing is to much trouble. We have stayed here 3 times now and will continue to come back.
Cons Maybe the concierge desk and foyer isn’t overly inviting but the staff again are fantastic, friendly and nothing is too much trouble.
8Group · AU · Oct 2026
Lovely
I loved the happy birthday amenity provided for me in my room.
Cons One staff member was rude when I was checking out and told me in a rude tone to wait because she was on the phone, and I was waiting anyway but she snapped at me and told me to wait
9AU · Oct 2026
We do love staying at The Novotel, we stayed for a celebration of my 50th birthday and I was impressed by a dessert and
Proximity, breakfast variety, friendly staff
Cons The prices keep going up
4Couple · NZ · Oct 2026
Super disappointed
There was an easy walk to the light rail and public transport.
Cons Disappointed and we will not stay again. We booked a suite expecting something a bit nicer for our weeks stay. Sadly we had a very tiny bench space that you would expect from a standard room. The fridge was tiny and had a large collecction of water in the bottom of the fridge. This maybe the reason the room smelt like mold/damp.
The bench was a very tiny area above the fridge and nowhere to be able to prepare any kind of food.
The bathroom did not have an extractor fan which meant you had to open the bathroom door otherwise the bathroom would become a steam room!!
The black out blind was a great idea but super painful to manually wind it down and back up again on an awful winding rod type set-up.
There weren't any opening windows and the room smelt of mildew and damp. This is likely to be from the no fan in the bathroom and no opening windows.
If we could have got out of our stay (as it was a non-refundable price) I absolutely would have stayed at Meriton Suites - hands down a significantly more value for money type accommodation, especially for a longer stay!
8Group · AU · Oct 2026
Great getaway
Friendly checkin staff, good location.
10Couple · AU · Oct 2026
Great staff and awesome location.