Praised forexcellent location · friendly and helpful staff
Flagged forissues with room comfort · value for money concerns
8Group · US · Sep 2026
The location was amazing for what we were in town for, the hotel was clean and the staff was very friendly and helpful. The bar/restaurant was a nice place to get an evening drink. Would definitely stay here again.
Cons The only issue we had was the we stayed for multiple nights and housekeeping didn't clean our room on one of the mornings and someone had put dirty dishes outside our door that didn't get picked up for over 24 hours.
8Group · US · Sep 2026
Overall I would give this hotel a 9 and the staff a 10
The staff was very friendly
Cons The beds were not as comfortable as I thought they would be
7Couple · US · Sep 2026
Not our best Chicago weekend.
Nice location. Staff was great. Awesome shower. Bed was comfy.
Cons Not what I expected for the price. Bathroom counter had a film of hairspray, covering it. Found a hairball on the bathroom floor! Bathroom sliding door was broken and hard to close. Pillows went totally flat when slept on. Bedroom tv was in a weird position to view. Wasn’t in front of the bed. Also had to hear the very noisy elevator all night. Walls are not sound proof so you hear conversations in next room. At check in, they were going to charge me again, even though I had already paid for the room, prior to my stay. It just wasn’t my best experience in Chicago. Will not stay here again.
9Group · MX · Sep 2026
Muy bien el Hotel, si regresaria
La limpieza de las habitaciones, lo céntrico y la amabilidad del personal
Cons Había algunos horarios que teníamos que esperar a que pasaran hasta 4 veces el elevador, porque pasaban llenos
10Group · IS · Sep 2026
Cons Stóri kringlótti spegillinn í herberginu er svo óþægilegur maður verður næstum sjóveikur á að horfa í hann
10Couple · US · Sep 2026
Short but sweet.
It was clean and perfect location
Cons Non-applicable