Omni Los Angeles Hotel at California Plaza
Rooms are large and clean with good housekeeping, but you pay steep fees ($45 nightly destination fee, $65 valet).
Praised forexcellent staff · fantastic views · great location
Bad treatment by the front desk person
The front desk person treated me super bad when I arrived at 2 am in the morning on Thursday April 9. He yelled at me because my key do
Would not return
Stayed here for four nights and was disappointed! Staff were pleasant and the room was spacious but that was about it. The rooms are very dated in every way, decoration, carpet, tv and remote control, bathroom! The shower was so small and incredibly slippery. We only had hot water for one day, lukewarm warm for the rest. It’s such a large hotel but offers so little. No information in the room.Restaurant was limited and we couldn’t eat anything there. The location wasn’t great either in relation to seeing the sights, spent a fortune on taxis. Very little around , everything seemed to shut around 6pm. Thank god subway stayed open so we could eat! Would not return and would not recommend.
Not as expected
Extreamly expensive and not worth it. The fittings in the bathroom were really bad. Stains every where. The fittings had rust on it. The exhaust in bathroom has webs all over.
Service and Stay Done Well!
The hotel is beautiful, accommodations are wonderful, the staff is excellent and the location is perfect. Dining nearby though you don't need to leave the hotel, everything is there at your fingertips.
Business Trip with Family
I went with my family to the hotel on business. All staff were engaging and helpful. The location is ideal as it is within walking distance of landmarks throughout the city. The views from the hotel are incredible. I found all areas to be clean and neat. There was a large conference going on during my stay and the public area bathrooms, hallways and conference spaces were all clean. I truly enjoyed my stay and look forward to going back on leisure next time.
Amazing Experience
I wanted to take a moment to sincerely thank Omni Hotel downtown for making my stay so pleasant. The professionalism, warmth, and attention to detail truly stood out, and it made a meaningful difference in my experience. Shout out to Alaine, Elaine, Prime, Victor, Ector, Tyler, Charles.
