Front dask staff and doorman were awesome. We did not eat in the restaurant. They had a Starbucks in the lobby also. Room was good. Bed was very comfortable. Got a couple complimentary bottles of water. The shower…
What a horrible hotel experience. Three of the four elevators did not work and the two sets of stairs were incredibly confusing. One didn't connect to the lobby and the other did, but you had to go through a maze of ro…
The Omni Richmond Hotel was an amazing stay from start to finish. The location is perfect and within walking distance to everything downtown Richmond has to offer. The customer service was exceptional, and every staff me…
Truly terrible value for the money. This is not a nice hotel. The tap water tastes and smells like dirt. The elevators are horrendously slow. There is no hot water. No laundry service. They give you one bar of soap for…