Garden
Pan Pacific Suzhou
Rooms vary by type: standard rooms run small with potential wifi issues, but suites offer excellent space with separate living areas and bathtubs.
Written by AI from guest reviews.
Praised forfriendly staff · great location · spacious rooms · good value for money
Flagged forcleanliness could improve
Garden
Suzhou is a wonderful town to visit, the old and the new with very good restaurants. Suzhou Museum i
Very good Chinese restaurant.
Cons Very small room
Pas honnête
Ils n’ont pas remboursé le déposit ( caution): 70€ et manager odieuse
Cons Pas de remboursement alors qu’ils s’y était engagé.
Wish we had more time, beautiful gardens, sprawling hotel,
Location, panmen area nice, noodle restaurant. Rooms especially bathrooms were well designed. Art beautiful. Two ladies at concierge - Jiang and also lady who help me pack a fragile object were great. Signs and info good.
Cons Better English capabilities would be preferred.
Really Nice Hotel
We Loved our beautiful garden room. It was stunning and restful. The hotel is very large with several pocket gardens where we took lots of photos. The staff helped us reach some lovely gardens and scenic areas in Suzhou. We ate twice at the Italian restaurant, Sun Rays, with impeccable service and quality. Don't miss the 7:30 pm show at Panmen garden --wow! The entire garden is lighted. It's very special
Cons The breakfast was not that good for such a quality hotel. Coffee was cool out of the machine. Only cold milk provided, not hot. The breakfast goodies were bland and recycledfrom the previous day. We were apparently too early one morning for an omelet. The next morning, the designated omelet cook seemed unwilling but eventually turn out decent ones The other restaurant was also very disappointing with food quality.
Old school splendor with magnificent gardens!
We love this old school hotel with its beautiful architecture and magnificent gardens. Each time we stay here there is something interesting happening and it continues to amaze us just how beautiful the surroundings are. There is a great bakery just along the road where you can get takeout and the sushi in the upstairs bar is amazing!