We had a 21 day stay in suite 311. Our stay was shortened by WestJet by a day. Check-in was easy and Manuel & Ricardo made it an professional and quick process. Ricardo had to lug the luggage up to the third floor as…
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My first time visiting this location and our “royal” room was a huge letdown. We were not given access to room the safe upon check in (so it just appeared broken), the deadbolt on our door did not work (safety issue!), t…
Everyone was really nice here, cute spot to stay at and chill. Complimentary iguanas having daily poolside hangs and hello to Marina, thanks for being kind to my mom and I! ❤️
Absolutely horrible experience — we would’ve gladly paid not to stay here. My mom won this trip on the radio, but from start to finish, it was a nightmare. We arrived just after the 3pm check-in time and waited two hour…