Praised forfamily-friendly environment · polite and helpful staff
Flagged forsafety concerns with gym equipment · accusatory treatment from management
8GB · Sep 2026
Friendly staff and pleasant stay
The staff were extremely friendly. My children were unwell and when I contacted the reception, the staff were really helpful. They put me through an in house GP and when hospital treatment was required, they recommended the best hospital in Karachi. The staff had the taxi ready in the middle of the night and I was escorted to the hotel taxi straightaway. The driver was exceptional. On our way back from the hospital he stopped to get food items the Paediatrician had recommended for my child. One of the cleaning staff was also brilliant. My children were sick and he did not hesitate to clean even though I’d insisted I’ll clean up myself and for him to handover the cleaning products. It’s because of the service I receive I end up returning to this hotel.
Cons It was a little bit dated. I’ve stayed here a few times over the years but nothing has changed. They would benefit from modernising the place. The hotel was clean but I think an upgrade to the room furnishings would be good.
10AU · Sep 2026
I would recommend every one to try this hotel and you won’t regret thanks to all the staff for their hospitality
Everything
Cons There was nothing not to like
1Group · PK · Aug 2026
Extremely disappointing
Nothing
Cons Everything. Service was extremely poor. Very bad and disappointing experience
6Couple · PK · Aug 2026
Average
Cleanliness
Cons Pillows
1Solo · PK · Aug 2026
they charged me twice for the same booking and now my money got stuck. it is the most irresponsible behavior one can expect from a 5 start hotel.
4Group · CA · Aug 2026
Excellent service but hotel is old and needs to be renovated. Also better care for food inspection at the steakhouse. As
The staff and workers very nice and helpful. Excellent customer service.
Cons Outdated, needs renovations. Rooms were very humid. Also got food poisoning from the steakhouse. Which ruined my entire trip.