Praised forgreat location · friendly service · comfortable accommodations
6Feb 2026
It was fine
Had a middling hotel experience, hence the 3 stars.
Maybe I built up my expectations a bit, but when I paid for a “courtyard view” and just got a first floor room with a “view” of a brick wall it was pretty disappointing and felt like a rip off since I paid the same as the people with an actual courtyard view.
The room was cleaned acceptably, but not sparkling. However, the rug was pretty grimy. The in-room amenities were extremely sparse. No water bottles or any nice touches. It was smaller than what I saw in pictures here.
Security felt flimsy as the door seemed like I could open it if I just put my weight into it since it was loosely latched. During the day it’s also possible to just walk straight into the courtyard without being a guest so it’s fine, but not confidence inspiring.
Customer service was fine, with typical New Orleans character.
8Feb 2026
Charm, Beautiful Court Yard & Location
Love this hotel have stayed here since the 1984 Worlds Fair whenever rooms were/are available, Charm, Beautiful Court Yards, Location, Location & Location! 1/2 block from Jackson Square and a block & 1/2 from Bourbon. Wonderful helpful Staff. The only thing missing is a little more Southern Hospitality…coffee, juice, croissant’s, sweet rolls & fruit that was graciously provided in the past.
10ORANGE COUNTY, CALIFORNIA · Feb 2026
Solo trip to Nola
The Hotel is great. The staff treated me amazingly well and are very helpful. The hotel is beautiful. For being such an old historical building is incredibly modern and luxurious. It’s centrally located right next to Jackson Square and just off asked Royal Street.
10Feb 2026
Old world charm with modern conveniences
Old world charm with modern conveniences, Excellent location within walking distance of most shops and restaurants in the French quarter. Staff was very nice and helpful. We stay here every time we come to New Orleans.
10Feb 2026
Great experience
Place D'Armes was fantastic! Very friendly helpful staff. Room was very clean and comfortable. We had a balcony room and was a great size. Not noisy even though we were there when Mardi Gras is ramping up. Great location to popular sites in the french quarter! Would highly recommend a stay.
10Jan 2026
Beautiful property with amazing staff!!
My girlfriend and I got off of the cruiseship in New Orleans and it was pouring rain and very cold.. It was around 9:00 AM when we got to this hotel. Patrice was so warm, sweet, and accomodating to say the least! We were cold and soaking wet. All we wanted to do was have her store our luggage until we could check in at 4:00 pm. She figured out a way to get us a room immediately! The room was updated, clean, large, and yet cosy and romantic. The property is beautiful and kept up very well. The location is perfect as well.. And then there was Andrew who helped us with our luggage. It was a torrential downpour and he was so very helpful and personable! The next morning he ordered us a taxi and the taxi was there within 5 minutes! I cannot recommend this niche hotel experience enough! We will be definitely going back to this hotel. Thank you Patrice and Andrew for making our stay so enjoyable and comfortable! You both are amazing!!