Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA, 93940

upscalemodernclassic

Rooms are clean and nice but maintenance problems pop up frequently, and beds are uncomfortable.

86/100

READ FROM 3,531 REVIEWS ACROSS THE WEB · 4.3 AVG · REFRESHED APR 2026

Check prices

Your review helps other travelers pick the right room.

Guest reviews

4 across the web

Across the web

The rooms are hit and miss. I've stayed here multiple times for conferences and each time something is wrong with the room. My last trip maintenance had to be called 3 times. First, the deadbolt on my door wouldn't lo…

Across the web

I recently had the pleasure of staying at the Portola Hotel and Spa at Monterey Bay, and it was truly an incredible experience. From the moment we arrived, the staff's kindness and attentiveness shone through, making us…

Room tours

guest video

Where it is

Two Portola PlazaMonterey, CA, 93940

Get directions →

Across the web

While there were definitely some highlights, a few drawbacks kept the experience from being truly great. Check-in was surprisingly antiquated. Guests are required to queue and speak with a front desk attendant, which le…