Praised forclean rooms · excellent staff · great amenities · high-quality food
Flagged forhousekeeping issues · location concerns · value for money complaints
10Feb 2026
Top Hotel in MKE
We had family from around the country come into town for a pre-wedding event and they absolutely loved the hospitality of staff and the comfy and teetering on swanky accommodations. The accommodations and ease of booking our event were exceptional. Thank you so much to Hotel manager Victoria Abrego and her amazing team for making our family's stay memorable. Hotel itself was a great value and would consider it top 2 or 3 in MKE - location in the MKE valley is second to none. Really appreciated and enjoyed the easy access to casino and local attraction like HD Museum and vast selection of various ethnic and American restaurants. Highly recommended for family and business alike. Cheers
2Jan 2026
Could do better
Very uncaring staff. The casino attracts lots of senior citizens. If a minor health issue arises, don't expect helpful assistance.
Also you cannot find assistance if you encounter a drunk antagonizing individual . Another common occurrence is panhandling in the parking lot .
All cup containers were empty by soda machine. 20 min wait to get cups .
Staff is not really people friendly
10Oct 2025
The room is always clean and all staff are excellent. Great bar options and breakfast in the cafe is very good. We also enjoyed watching the game in the Sportsbook area. View from room was great. Can't beat the valet parking included with our stay.
10Oct 2025
Friendly
10Oct 2025
Nice hotel. Large casino. Lots of dining options.
10Family · Oct 2025
Staff was nice and helpful. Not located a great part of the city. Otherwise a great experience