Premier Inn Manchester City Centre (Arena/Printworks) hotel

Good.

Went to the bar in the evening with my mum for a quiet drink, as we were staying here for the night, and Louie was very lovely and accomodating. 😀

Postcode is the same as the another Premier Inn hotel but no one tells you this

The post code of this hotel is the same as the other Premier Inn on Stanley Street in Manchester. We navigated to the wrong hotel. Staff at your Stanley Street hotel seem unsurprised it happens often. After a 20 minute walk to the right Paintworks Hotel, we were too late, and sadly missed the show we had drive 4 hours to see. You need to differentiate your hotels? Manchester City Centre (Arena/Printworks) hotel North Tower, Salford M3 5AS

Great location

The room I stayed in had plenty of space and good layout. Bathroom was nice size . Bed was so comfortable. I was very happy with my room. Staff was so nice and helpful. I would definitely stay there again.

I truly appreciate the professionalism, understanding, and excellent hospitality shown by both Ahmed and Tom.

Dear Hotel Manager I recently stayed at your hotel and wanted to share my experience and appreciation for two of your team members, Ahmed and Tom. Before my arrival, I had contacted the hotel to ensure that a child bed would be set up in my room. Upon check-in, I was assisted by a lady at reception who informed me that my booking was for two adults only. I explained that I had previously spoken to your team regarding a child bed, but unfortunately, no family room was available at that time, so we were given a room with two single beds. This arrangement was quite difficult for us. Later, I returned to the reception and spoke with a very kind gentleman named Ahmed. He listened carefully to my situation and assured me he would find a solution. About 15 minutes later, Ahmed came to our room and, with the assistance of Tom, moved us to a comfortable family room. I truly appreciate the professionalism, understanding, and excellent hospitality shown by both Ahmed and Tom. They turned a challenging situation into a pleasant experience, and I am very grateful for their support. Please pass on my sincere thanks to them both for their outstanding service. Kind regards, Muhammad Naeem

Best service

Ask for Harry, Aaron or Sam; bar service was amazing. I Will stay here every time I am in Manchester. There was no down side to this stay! 😁

Excellent hotel

Served by Harry, excellent attention, would definitely recommend every time. Previous night served by Aaron, once again amazing service. Sam was on both nights of our stay and she went above and beyond.