Pueblo Bonito Blanco Los Cabos Beach Resort
Staff go out of their way to help guests and remember details.
Written by AI from guest reviews.
Praised forgreat location · friendly staff · good food options · beautiful views
Flagged forcleanliness issues · outdated rooms · limited food variety
Excellent!
Location
Cons Pool chair etiquette. Guests leaving towels to reserve chairs and not using them
We had a great time. Great location and service!
The location and the service
Cons Some of the amenities definitely need to be upgraded. I would like to see more activities at the resort and restaurant/food choices.
La ubicación, las vistas
Cons Esperaba algo más, no había ningún tipo de actividades nocturnas como en otros hoteles de la zona
The world's worst all inclusive beach resort.
Medano beach access is decent.
Cons This hotel is amongst the worst all inclusive hotels I have been to in my life, and I take my fam to 2 to 3 all inclusive hotels a year. The hotel closed off beach access with yellow tape and would restrict guests from walking on the beach, citing a hurricane that did not even show up. But ask for manager to make a better judgement call, and no one exists. That was 2 of my 7 days. They removed beach beds for another 2 of my 7 days, saying the waves were too high (no they were not). So I was stuck in a 1 star hotel with no beach access (only reason we were there) for 4 of 7 days. They will blame precautions. No. Mexican workers here follow rules like low level military personnel without applying any judgement. That is the unfortunate reality. It is a systemic issue with poor management and overall zero leadership training. They only offer purified water in this hotel. No mater how much you drink it, you will feel dehydrated. We even brought our hydration pills and mix but that didn't do much when the overall base is recycled thick tap water. So we ordered natural spring water from Rappi (Sta Maria and Evian) but the security wouldn't let it in, so we had to walk 300 meters carrying heavy water from the gate to the hotel. Again, a situation where lower level employees follow strict orders, don't accomodate guests needs, and offer zero customer service. 2 of the 3 times, the security was not willing to call guest services to help carry water. The hotel falsely advertises multiple restaurants. They only had 1 no extra charge restaurant option at the Blancho the entire week. If they run one, they shut down the other. Clearly tough times at this struggling hotel as it applies cost cutting measures to survive. And the restaurant food at Las Palomas, Cilantros, and the buffet at the other hotel was atrocious. You can find better food in an airplane or club lounge than this hotel.
Our stay was exceptional
Staff was great!!!
Une fin de voyage pour se reposer
Le cote resort all inclusive a Cabo c’est pas mal pour finir les vacances. Cela évite de se ruiner en resto dans cette région qui est très prisée par les américains et donc beaucoup plus chère qu’ailleurs. On avait une vue sur la mer et la piscine, grande suite, parfait pour notre famille. Arrivée et départ très arrangeant avec mise à dispo de douche une fois la chambre rendue
Cons La propreté de la piscine, l’eau était trouble, nous squattions celle bien plus grande et plus propre de la partie à côté (resort rose) Les oiseaux qui s’invitent à tabke pour voler la nourriture Le fait de ne pas pouvoir fumer sur notre terrasse pourtant immense. La nourriture n’était pas terrible à part le petit déjeuner. Nous n’avons pas pris de plaisir à manger dans les restaurants de l’hôtel. Finalement c’est le buffet qui était le plus savoureux.
