Praised forgreat location · friendly staff
Flagged forlimited service during busy times · value perception issues
4Couple · NZ · Sep 2026
for that price and reputation, we shouldn’t had those issue
all was great apart from hearing issues in Graeme’s shaw room
As he was a guest from UK the experience was not pleasant at all and this was a bad image on my choose to this accommodation
Cons considering the price, the experience and expectations we’re overrated
3Solo · NZ · Sep 2026
Good hotel, service not to the required level.
Proximity to venue they held my confidence in.
Cons Room service. Terrible, took one hour-and a half to get my food delivered just some beef and fries.
Staff informed us to compensate they wouldn’t not be charging for room service on my first night. We’ll see about it tomorrow at the bill.
9Couple · NZ · Sep 2026
Great hotel with real character
Location, view, artwork and swimming pool
Cons Tea cups are too small for a proper cup of tea
9NZ · Sep 2026
Really happy and would stay agian.
Such friendly staff at check in and throughout our stay. Room was fantastic and loved the location. Bed was super comfy as well.
8Solo · NZ · Sep 2026
Ambience and staff
Cons Bed was uncomfortable due to being 2 singles pushed together which created a lump in middle
8NZ · Aug 2026
Very good
Perfect
Cons Your lobby bar needs to stay open for quests returning from shows. Many people were very disappointed at being told all closed down at 10pm. There were large groups wanting to relax and enjoy the bar facilities.