2Jan 2025
Bad Customer Service & Reimbursement 0
I Choose 2024 above because it does not give me an option for 2022, when booked a hotel room for my husband and I, for November 21-Nov. 28, 2022; we paid with a credit card. We had to cancel de reservations because the flights were not coinciding with hotel booking dates. I contacted the office and had several e-mails back and forth with the reservations desk. To date they still have not reimbursed me and now they want an account in Mexico to reimburse me in pesos. What the heck, I don't have a bank account in Mexico, plus I paid with a credit card so I should be reimbursed to my credit card.