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My stay at this hotel was absolutely amazing from start to finish! The customer service was top-tier with Ron who works at the front desk — the staff was welcoming, professional, and always ready to assist with a smile.…
Beautiful hotel, comfortable rooms, wonderful staff, and a fantastic location on the Inner Harbor. During my stay, the hotel happened to be completing scheduled maintenance that temporarily affected the water service. T…
I rarely leave negative reviews, but I felt this experience warranted one. I chose the Renaissance because of Marriott’s reputation and expected a much higher standard of service and cleanliness. Unfortunately, our stay…
As a Marriott Lifetime Gold Elite member with more than 550 nights stayed, I rarely leave negative reviews. Unfortunately, this stay at the Renaissance Baltimore Harborplace fell well below the standard I have come to ex…