Renaissance Hangzhou Northeast Hotel
Rooms are spacious and clean but run warm with unreliable temperature control.
Praised forgreat location · excellent breakfast · helpful staff · beautiful room
Flagged forlack of green tea
Will choose again when next in Hangzhou
Clean, great facilities, great & comfortable bedroom
Cons Pillows are much too soft!
Perfect
Perfect
Cons Nothing
5star delivery that felt like home!!
Wow!!! This hotel has everything and more, well exceeding my expectations. In fact, this hotel could teach many 4star and 5star hotels how to do it right. The staff made an effort to communicate in English or used AI translate to assist. Breakfast is phenomenal with everything you could ever ask for. The room is sensational with the best bathroom layout I have ever experienced. The bed is very comfortable with all the amenities you require. It was good to walk around outside and the hotel was easy to find and return to.
Cons I didn’t know how to work the TV which was a blessing as I didn’t spend much time there!!
This hotel is to the north of the city. We were travelling north for work so this was good for us. I would not advise to stay here if you want to explore central Hangzhou. the restaurant in the hotel was excellent.
Cons the only issue i had was that sometimes it was difficult to communicate with staff because i do not know any mandarin. all the staff were very helpful though.
Great location, great breakfast, lovely hotel.
The breakfast was amazing! So much choice, lovely and fresh and well laid out. We loved it!
Cons No green tea!
A feeling is personnal and difficult to describe. The staff, the design, the cleanness, the atmospher, the breakfast, the beautifull room..evrything was great. Probably the top value money i ever been in 20 years of trips abroad. Difficult to leave after 4 days
Cons Nothing
