We stayed at Riverwalk Plaza Hotel in San Antonio to celebrate our 14th wedding anniversary, and what should have been a special trip turned into a very upsetting experience. The front desk attendant, Gabriel, was polite…
Very very nice hotel and great experience overall. I booked 3 nights using Expedia (watch out as this can be risky!) and luckily everything went well. We arrived before the 4:00 pm check in time but still offered to keep…
The quick review. Stay away. Not because the property isn’t good and located, but the management is horrendous. I booked two nights for an anniversary, and wish we stayed elsewhere. Get to the room the refrigerator is fr…
⭐⭐⭐⭐⭐ Kate, the hotel manager, provided truly outstanding customer service. She assisted me with a situation and went above and beyond to ensure it was resolved smoothly and professionally. Her responsiveness, care, and…
