Excellent experience,great results,excellent food. Can’t go wrong. Definitely be back.
Rixos Sharm El Sheikh Adults Only 18+
Praised forexcellent food · friendly staff · great overall experience
Flagged forinconsistent service from some staff
Excellent experience,great results,excellent food. Can’t go wrong. Definitely be back.
Majority of the staff was friendly. i just didnt like there was no consistent level of service you have some that were so nice and others where you felt you were interrupting their cellphone time while they were supposed to be working... ....
Happy trip
I really enjoy it
Service was more than excellent.. place is gorgeous.. food and dining option was great.. you don’t pay any money over your cost of stay.. Dinning was absolutely stunning and free with very fancy service . Expensive food option like Turkish and Brazilian food.. Mina in customer service was a big help.. Alaa Eldeen driving the gulf cart was nice and funny. loved it and i strongly recommend it for any one..
Very good resort their food is very nice Very good customer service
The property is lovely and with the exception of the front desk staff everyone is professional, helpful and polite. Unfortunately where people should be this way they are not -- the front reception Manager does not know how to manage customer complaints, he does not listen or seem to understand how to assist a customer in rectifying issues. The first thing that should be done is to apologize, then aak me what I want, or what I feel would make it better, etc. Don't brush off the customer, make excuses, blow them off and help another customer. Also the way to schedule dinner is also not effective. Beware if you are on a 5 day or less stay be prepared to NOT eat in the restaurant of choice - you can not pre book, like you can with most all inclusives. You may not book until you check in with a room assignment.... good luck.