ROK Hotel Kingston, Tapestry Collection by Hilton

2-4 King Street, Kingston, Kingston Parish

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Housekeeping inconsistency is the main problem here.

86/100

READ FROM 1,009 REVIEWS ACROSS THE WEB · 4.3 AVG · REFRESHED APR 2026

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Guest reviews

4 across the web

Across the web

Nickesha Williams from the Housekeeping Department was an absolute pleasure to have as our room attendant. The hospitality industry can be challenging, especially when interacting with guests from many different backgrou…

Across the web

The dirty socks from previous guests in the room is enough for a one star experience but I like to be fair and share any positives about my stay. The restaurant staff who served us were pleasant and professional, Clifton…

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Where it is

2-4 King StreetKingston, Kingston Parish

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Across the web

I’ve been staying at this hotel 3 times straight. November and December 2025. I’m back again in March 2026 and nothing has changed. The staff are friendly and helpful. The food and drinks are great, the price is good too…

Across the web

My stay at ROK Hotel Kingston (Hilton) was extremely disappointing and far below the standard I expect from a Hilton-branded hotel. At check-in, I was told I needed to pay extra for additional guests. However, when I ch…