Rosewood Phnom Penh

A quietly excellent stay at Rosewood Phnom Penh

Rosewood Phnom Penh is the obvious choice if you want a calm, quiet-feeling reset in the middle of the city. It’s counterintuitive because it sits in a sizable tower and connects to a mall, but once you’re inside the hotel world you’d never know it. We stayed two nights, which felt perfect. A few thoughts: Location and feel This is a true city hotel yet it manages to feel separate from it once you’re upstairs. You get the calm you want after a busy day of touring, without the property feeling hushed. There’s still energy in the public spaces, but it stays controlled. One practical note: the new airport is stunning (perhaps one of the best new airports in the world, without exaggeration), but make sure to plan your transfer carefully. Our drive was around 45 minutes and is very traffic-dependent. Architecture and flow The interior design is the first wow. It’s not trying to be a classic grand dame property, but it also doesn’t feel cold. The art and materials do a lot of work. Because the hotel is in a tower, you move between your room and the restaurants/wellness via the sky lobby. That takes a minute to adjust to, but the elevator situation is painless (we never waited more than a minute, which matters in high-rise city hotels). Rooms and suite experience The room reveal was a highlight. We were unexpectedly upgraded to a generous suite with a separate living room, dining table, and powder room, which changed the whole stay in the best way. Two small notes: - Storage for luggage felt a bit cramped for extended travel. -The switches could use better illumination at night. Breakfast The fruit selection was a standout. For design geeks who care about details: Christofle flatware is used throughout the property, including in-room dining. You almost never see that level of consistency. Plenty of design-forward dining rooms stop short here. Fitness and wellness The gym is well equipped, though smaller than I expected given the scale of the pool and other wellness areas. The thermal pools are separated in the changing rooms from the main pool. The split feels deliberate, and the city view is the payoff. Bars Do not skip Sora. The Whisky Library (more of a speakeasy) is also worth a stop if you like Japanese whisky. They’ve done a Nikka collaboration that’s worth exploring. Wine program The wine program is the quiet flex of the property. If you’re remotely into wine (or a full cork dork), you need to see the cellar. We were lucky that the beverage director took us through it, and it’s the rare hotel cellar that feels intentional. The list leans Old World, and it’s deep enough that if you call out a benchmark bottle you love, they’ll often have a strong vintage. A closing thought Rosewood’s edge is that the design, the rooms, and the operating rhythm carry the stay. Some of the heritage-leaning options in Phnom Penh trade on ceremony and nostalgia. If that’s the trip you want, you’ll know it going in. If you want the stronger hard product and an easier reset after touring, this is the better selection.

First Class Experience in Every Way! Thank you Daneth!

I’ve stayed in hundreds of hotels in dozens of countries, and hands down this was one of the nicest hotel stays I’ve ever had!! The hotel is incredibly well appointed, has such an impressive array of food and beverage options, a first class spa, an incredibly helpful and knowledgeable concierge team, and a world class staff that is simply unparalleled! While every staff member I encountered was simply exceptional, shout out to Daneth who checked me in, helped arrange a wonderful spa treatment, and truly went above and beyond to ensure my stay was simply outstanding! I booked with an AMEX FHR rate, and the hotel went so far above and beyond with a very generous upgrade to an outstanding room, and increased the property benefit from $100 to $175! I’m have no status with Rosewood, yet they treated me and every guest like a VIP! I will fondly remember my stay at the Rosewood Phnom Penh, and very much look forward to returning!

A Spectacular Experience!

An absolutely spectacular hotel I can’t stop thinking about it was such a relaxing way to end my trip in Cambodia. The Mekong suite was absolutely stunning, with floor to ceiling windows wrapping around the bedroom looking out over the city, a gorgeous bathroom with a tub by a huge window as well as a rain shower and chic modern living room area. They had a lovely welcome amenity of a delicious bottle of wine with pastries, fruit and a hand written note, when I walked which was such a huge surprise as this was my first time ever staying at a Rosewood property. I normally wouldn’t have every meal at a hotel but the hotel was so amazing I didn’t want to leave it and the food and wine at each venue was absolutely incredible. I had lunch at the Brasserie Louis which was delicious and the service impeccable. The Sora Skydeck bar is an absolute must for sunset, the vibe is incredible, the views stunning and the service is next level making it such a magical experience. Dinner at Cuts was delicious high quality and once again such impeccable polished service. The entire hotel design is stunning with such attention to detail, high quality craftmanship and care in every aspect from the crystal glass stemware to the stunning architecture. The service was so incredible the entire time at every stage form the doorman taking my bags, to reception checking me and escorting me to my room, to all the restaurants and throughout everyone was so wonderfully warm and welcoming and helpful with anything I needed. This was my first time at a Rosewood property but will definitely not be my last and I cannot wait to come back to this hotel, would HIGHLY recommend if staying in Phnom Pehn plus it is very close to the Central market and not far form the Palace and other sights.

Top Notch Service and Spectacular Views

This place is very expensive, but is top notch. I stayed here through the AMEX Platinum FHR. The service is stupendous. I forgot the girl who was from my hometown city, Siem Reap and the guy who gave me Kampot pepper as a little souvenir as well. I think I was upgraded to one of the rooms that has a very nice view of the river and the market from the 32nd floor. The room is spacious, clean and luxurious. I actually stayed here since last year. I have been traveling and staying in many places, but never written reviews until now, so thought to leave my feedback here. There are definitely many options for your stays, but if you want to be a little extravagant and enjoy the view, Sora Bar with live music, and just the experience at one of the tallest hotels in Cambodia, definitely check out Rosewood Phnom Penh. I have not yet found a place that exceeded the service level as in this hotel. I might stay here again next time I am in Phnom Penh.

Stylish with stunning views, but not without flaws

Overall, we enjoyed our stay. But, we encountered some service issues and functional deficiencies As well as the expected communication issues, some language related,, there were instances of a no- can do attitude on the part of some front of house staff Functional deficiencies included:- in our room, difficulties with the lighting switches, that were much worse by night as the switch labelling was almost impossible to read, and a TV with no audio volume until fixed. Far worse still was having no direct access to mobile voice or data in the room that precluded incoming calls, including one important set of calls for which the only apparent solution was to have calls made to the hotel switchboard for onward routing to our room - the problem was that the switchboard never answered the incoming calls One tried to arrange to meet with the Hotel Director to mention the problems but this was neatly avoided by a gatekeeper who took not a single note during our conversation, thereby signalling, or so it felt, a distinct disinterest - completely underwhelming

Outstanding treatment

Excellent treatments, very kind attention, very professional in a beautiful setting. I enjoyed every moment of the peaceful athmosphere