Excellent
Spacious
Cons Lighting
Royale Chulan Kuala Lumpur
Rooms are spacious and clean with comfortable beds.
Written by AI from guest reviews.
Praised forfriendly staff · good breakfast
Flagged forroom cleanliness concerns
Excellent
Spacious
Cons Lighting
Overall, I am very disappointed with my stay. I honestly don't think this hotel offers good value.
Actually, I just like the location of this hotel near with the Pavillion mall. That's all!
Cons The facilities and rooms are in very poor condition. This will definitely be my first and last time staying at this hotel. The lobby and function hall give a completely different impression compared to the guest rooms. The common areas may look presentable, but the room condition is much worse and extremely disappointing. My room was very dirty, and the carpet looked old, with several black stains. Some of the furniture was also broken and poorly maintained. The room had an unpleasant smell and an uncomfortable, creepy vibe. It was not a pleasant environment. As for the food, both breakfast and lunch were just average. The taste was nothing special, and I was not impressed with the food selection. As a Malaysian, I feel this hotel does not reflect a good image of Malaysia's hospitality.
everything good so far.
Cons dun have .everything good
The staff were very friendly, kind, and extremely helpful. The breakfast was superb.
Cons There are yellow urine stains in the toilet bowl. There are blood stains on the bedsheet.
Overall good location anf comfortable
Cons WiFi was really bad. Not suitable for work
The staff were good. Bed was good. Bathroom huge.
Cons Was not told about master electric switch by the bed. 2 tea bags. No coffee at all in room. Smelt of smoke.TV didn't work. No drinking glasses in the room.