San Antonio Marriott Rivercenter on the River Walk

Wow!

One of the nicer hotels we have ever stayed at! What a great place, fantastic location. It is close to a lot of fun times. The hotel itself is extraordinarily clean. The people working here from top to bottom are very very friendly and super helpful. The prices are what you expect for a nice caliber place like this. The beds were amazing. The hotel rooms are quiet. The amenities are great. We had nothing but good things to say about our stay this trip!

Great Job

Roffe and Alec did a great job handling the chaos of our conference attendees. While I was just a single guest they still made a point to check on me and keep my drink filled. I'd also like to note how well they worked together. It seemed they truly enjoyed having the same shift. Great hires!

Decent but overpriced hotel with few included amenities

Hotel was nice, room was clean. Trying to make the reservation was a pain. I had to call multiple times and could not get anyone to help with my needs (I needed a larger room and accommodation for a broken leg). I finally found one guy (Arsenii) at Guest Services who was helpful. He went above and beyond to help and I continually sought him out - were this review about him, it would get 5 stars. If you are looking for someone with sense who can help you, ask for him at Guest Services. This is a "full service" hotel which is code for we have everything - at a ridiculous price. Breakfast was not included, there was no microwave in the room, and there was the smallest refrigerator I ever saw in my suite. They did have bottled water in the room for $6 each. The food in the restaurants in the hotel was good but it was way overpriced. Overall, a decent but overpriced hotel.

Wonderful Experience

I attended my fraternity's convention which was held at the San Antonio Marriott River Center on the River Walk. The convention was very well organized and the staff was wonderful. Check in was easy as could be. The room was ready early as I arrived about 10am on the day of check in. The room was clean and the bed was very comfortable. The hotel was literally right on the River Walk - you could walk out the back door and be on the River Walk. It was also right next to the mall. Several very good restaurants and attractions were within walking distance. I would recommend a stay here.

Exceptional stay

Close to river walk and safe. They sent me my boots that were left behind 💖

Cons nA

Anniversary

My wife and I stayed at the Marriott Rivercenter on the Riverwalk for our anniversary. Customer service was top notch from the front desk all the way to the maids service. However, we did have frequent issues accessing our room. The gentleman assisting us, named Chris stated it was an issue with the battery on the door. We were glad to have this issue resolved, however I think this property needs to have this problem looked at. Another room down the hall from us had the same problem. Overall, great experience.