Sarova Whitesands Beach Resort & Spa Mombasa - Beach Hotel in Mombasa

My experience at Sarova Whitesands

My time at the hotel was amazing I met Robert and Vincent from the entertainment place and it has a very good ambiance.Greatly recommended.

Dining experience

Fantastic food and service at the dinner buffet!

Return visit to White Sands

Had another wonderful experience at White Sands. We went in March 2025 and could not wait to return. Everybody (and I mean everybody) is so welcoming. The rooms are good, the food is good and the hotel grounds are well maintained. We looked forward to each day we spent there. Starting with the excellent breakfast buffet then spending time by one of the several pools (our favourite was the smaller 'quiet zone pole, near the spa) or exploring the beach when the tide goes right out (but remember to protect yourself from the sun - it's hot out there!). Then tea and cake at 4pm everyday (good time to meet people) then a long walk along the beach as it cools down, then drink's at Coco's Beach Bar before dinner. Been home almost two weeks now but have very happy memories. If you are thinking of going, just do it! You not regret it.

Best hotel in mombasa

They place is so hospitable,so welcoming.The food here was delicious.The entertainment every where with zeinab the dancer.i really enjoyed their stay.

Excellent service

I was served by Kasiti and she professionally performed the service to our expectations. She is very confident friendly and welcoming.

Amazing experience from start to finish.....

Really enjoyed our stay at the hotel and would go again. On arrival we were taken to a reception area for guests, where we were able to get a light juice and waited about 30 mins for our official welcome (we arrived early in the morning, so it was probably because our room was not quite ready). Then we were given a full overview of the hotel, our rooms, the dining options etc. by the very nice reception lady (forget her name), which was comprehensive - she answered all our questions and arranged a meeting with local safari guide for us to book our safari with. We were then taken to our room by the porter, and we asked for that to be changed as it was on the second floor and my wife due to her health preferred not to walk up steps, the porter then went back to reception to change the room and got us one on the ground floor, but we decided to go with the original room, as that was bigger! this was a lot of tooing and fro-ing for the porter between the rooms and reception, but he was super understanding, friendly and helpful and did not mind one bit - I forget his name, but he really was outstanding, like all of the staff at the hotel, they were fabulous throughout, every single one of them and a credit to the customer service standards at this hotel. The hotel has 3 pools and because we travelled outside of busy periods, with no local or international holiday seasons, we pretty much had run of the largest pool of the 3, and it was amazing. The hotel is on the beachfront, so that was another big plus. I visited the gym every day, and it is top quality, with a good variety of quality machines, extensive free weights and cardio machines to ensure you can get a workout like you would at your local expensive gym at home - very high quality hotel gym, not seen anything like this in hotels when travelling in the US, UK and Europe. The gym attendants were knowledgable, brilliant, friendly and professional. I'd go here again, just for the gym! The buffet restaurant was good for breakfast and dinner, offering a range of different euro, asian and local dishes and everyone should be able to find something to satisfy themselves. They also have restaurants onsite that you can book, but we stuck with the buffet for convenience and as it was included in the package we booked. Overall brilliant experience, and for my first trip to Kenya, made me want to come again, must try destination and hotel, if you haven't been. I'm sorry I can't list the names of the staff, memory loss, but thank you all for making it a superb break!