Sense Hotel Sofia

recommended.

Centrally located. Many landmarks in walking distance. Clean, hygienic. Good breakfast with fresh fruits and a good selection of breads. Food menu is international. Prompt service.

Posizione, cortesia e cordialità del personale, confort e ambienti

Gerne wieder

Sehr gute Lage , freundliches Personal. Schöne Bar mit wunderbarem Ausblick und trotz Lage an einer großen Straße sehr ruhig im Zimmer im 3. Stock

Cons Leider fehlte im Zimmer eine zweite Bettdecke sowie auch täglich immer ein Handtuch, wurde aber auf Nachfrage sofort behoben

Perfect

Cons Rien

Beautiful views, but several details need improvement

Cons I recently stayed at SENSE Hotel in Sofia and had mixed feelings about the experience. The hotel has a lot going for it, particularly its modern design, fantastic views and excellent changing facilities in the Spa, but several issues prevented the stay from feeling truly premium. The room itself was stylish and comfortable, with a large double bed facing floor-to-ceiling panoramic windows and a beautiful view of Alexander Nevsky Cathedral. The furniture was modern and sleek, and the large TV was a nice touch. Unfortunately, the room also had a few shortcomings. Road noise on the fourth floor was quite loud and disturbing, affecting sleep, and the soundproofing could definitely be improved. Light also seeped through the blinds at night, which was another annoyance. The air conditioning was somewhat weak and even at 16°C struggled to cool the room properly, although the temperature remained reasonably comfortable. The bathroom had a powerful shower with plenty of hot water, but the shower door leaked from the bottom, leaving the floor wet after every shower. There were also no face towels, making it difficult to keep the basin area dry. Housekeeping was inconsistent. On arrival, there were towels for only one person despite the room being booked for two. I had to ask twice before another set was delivered. On another occasion, housekeeping actually removed a set of towels rather than replacing them. This suggests the cleaning team could benefit from better training and more consistent standards. The spa facilities were pleasant, although there are some limitations. The pool only opens from 9am to 9pm, which is disappointing for early risers who would like to swim before breakfast. The sauna and steam room are small but nice. The 38°C hot tub was relaxing, although it has no jets, so a proper jacuzzi would have been a welcome addition. There is also a 27°C cold tub.

Perfect stay in a perfect location.

The room was spacious with amazing views. The pool and spa area was great too. The food in the rooftop bar was delicious and staff was very attentive.

Cons All perfect.