Shangri-La Chiang Mai

Great hotel and kind and nice staff

The view was good, the staff were helpful and location

Cons the pillows

No longer a 5 star hotel, neglected and focused on conference and tour groups

Large comfortable room but totally overlooked by huge apartment block Daily fruit Wide offer in main breakfast restaurant but it gets overcrowded Kim and Wade deserve praise in the restaurant

Cons The hotel has had its day. The garden is ruined by the 100s of neighbouring apartments Neglected pool area - rusting slide, broken concrete and some umbrellas mouldy and torn Horizon club staff allow complete breaks of the rules - guests stuffing their bags with drink, guests brining in their own food and wearing inappropriate clothing Food offer in the club exceptionally poor - food unimaginative, bland, cold , lacking any sort of dressing, too meat focused Our experience was so poor we cancelled our planned stay at the Shangri la in Bangkok

Déçu

Cons La piscine trop petite et ne donne pas envie de nager dedans, les meubles trop vieillots de la réception ainsi que des chambres, la nourriture pas très bonne et pas assez de restaurant, l hôtel doit être rénové et modernisé

The staff were great.

Cons The room had a musty smell that just shouldn't be there in a hotel of this quality. The executive lounge, which should be a place of calm in the evenings was often filled with the noise of children crying and generally being brats. I have nothing against children, I just want a place in the hotel where the people that pay for the rooms can have some peace. There's a kids club, give us an adult's club.

they really want you to enjoy your stay:)

, the staff was very helpful and genuinely nice, very well maintained, clean and spacious an excellent pool and fun waterslide

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